Privacy Policy

FOR SENGIX HVAC & APPLIANCE REPAIR

EFFECTIVE DATE February 10, 2024

Click to view the previous version.

Update Notice: Our Privacy Policy has undergone revisions. We encourage you to read the updated policy thoroughly before continuing to use the Website. Your continued use of the Website signifies your acceptance of the revised Privacy Policy terms.

1. Introduction

SENGIX LLC (“SENGIX HVAC & Appliance Repair”, “SENGIX”, “we”, “us”, or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sengix.com and use our HVAC & Appliance Repair services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

By entering into an agreement with us through the use of our services, you are also affirming your consent to our Privacy Policy, which is integral to our Terms and Conditions. This policy outlines our commitment to safeguarding the personal information within your account, adhering strictly to the guidelines set forth in this segment. As a user, your acceptance of the terms outlined in this Privacy Policy section is essential, as it grants us your explicit permission to collect:

  • Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and service requests.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site, and various technical considerations related to JavaScript usage and other useful tools for your benefit.
  • Financial Data: Financial information, such as data related to your payment method (e.g. card mask: valid credit card number, card brand, expiration date, billing address,) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
  • Geographical location: Enabling geolocation enhances order and payment processes, providing you with personalized offers, promotions, and ads for an improved experience.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information collected about you via the Site to:

  • Process service requests and transactions.
  • Send you administrative information, including confirmation emails, technical notices, updates, security alerts, and support and administrative messages.
  • Respond to customer service requests and provide support.
  • Compile anonymous statistical data and analysis for use internally.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Utilizing Your Personal Information:

Transactions: For order processing, communication, and service subscriptions.

Analysis: To understand user trends and preferences.

Marketing: For promoting new offers, targeted ads, and loyalty programs.

Service Enhancement: To improve our services and customer support.

Content & Reviews: For showcasing user-generated content and reviews.

Security: For fraud prevention and site protection.

Legal Compliance: To meet legal obligations and consult advisors.

Your information may be used for other agreed purposes or related secondary uses.

Your personal information is utilized strictly within the bounds defined in this portion of the Privacy Policy. Additionally, we refrain from disclosing your data to any external entities unless it’s essential for the services we offer you. Any deviation from this practice is unlawful, and we are committed to upholding regulations in accordance with state law.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from persons under the age of 18. If we become aware of any data we have collected from persons  under age 18, we will take steps to delete such information as soon as possible.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

SENGIX HVAC & Appliance Repair

446 W 58TH ST #4R, NEW YORK, NY 10019

Email: [email protected] 

Phone: 1-888-736-4491